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The Company’s Knowledge Base is where you store company-wide knowledge that Scripe can use across all personal brands in your workspace. This ensures everyone’s content stays aligned with your company’s positioning and expertise — while still leaving room for each person’s Personal Brand Knowledge Base to add their individual voice.
The Company Knowledge Base is only available on Pro & Agency Plans.

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Why the Company Knowledge Base Matters

  • Consistency across the team: Everyone’s content reflects the same positioning and value propositions.
  • Relevance for target audience: Scripe learns who your ICP is, their challenges, as well as how your company and team solve them.
  • Efficiency: Centralized resources (case studies, playbooks, decks) are accessible to everyone in your workspace.

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Basic Company Knowledge Base Set-Up:

  1. Go to your workspace’s overview (where you see all Personal Brands connected).
  2. On the left sidebar, click Company Knowledge.
  3. On the Overview Page, click on + New Content Source
  4. For a basic set-up, add the following company-wide content sources:
    • Company website (homepage, product pages, or resource hub)
    • Relevant Notion pages
    • Scripe’s ICP Template, available below:
Use our ICP Questionnaire template to define your Ideal Customer Profile, complete it, and then upload it to the Company Knowledge Base.Get your template in:Important: Avoid generic answers (“we target tech companies”). Get really specific.

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What to Add to Your Company Knowledge Base

Each content added here can be applied company-wide or assigned to specific Personal Brands, giving you full control over where it’s used.
Content added to the Company Knowledge Base in a company-wide setting is visible to all Personal Brands, so we recommend keeping it organized using folders.

Core Company Positioning

A foundational information Scripe needs to understand is what your company, product or service stands for.What to include:✔️ Company description or portrait.
✔️ Mission & vision statements.
✔️ Core value propositions.
✔️ Top customer problems you solve.
✔️ ICP definitions (ideal industries, roles, challenges)📝 Example:Upload sources such as Company Portraits, Persona & ICP Summaries, Pitch Decks, a Podcast recording which covers core mission of the company

Product & Value Proposition Resources

Scripe should know what you communicate with your ideal target audience. Upload all documents that explain your product, service, and differentiation.What to include:✔️ Sales decks & one-pagers.
✔️ Case studies & client success stories.
✔️ Pitches & offer presentations.
✔️ Training & onboarding docs.
✔️ Product feature pages.📝 Example:Upload quarterly reports, recent Sales Decks, internal & external meeting recordings and selected Customer Case Studies.

Target Persona & Problem-Solution Knowledge

Scripe creates the most effective content when it knows who your customers are and how you solve their problems.What to include:✔️ Ideal Customer Profile (ICP) descriptions.
✔️ Typical customer pain points & challenges.
✔️ Standard “problem-solution” messaging.
✔️ Competitor comparisons & differentiators.📝 Example:A document that summarizes your ICP, marketing briefs on customer personas, reports that summarize your industry and market situation.

Strategic Guidance

This ensures Scripe’s suggestions align with your overall branding & messaging.What to include:✔️ General marketing strategy or messaging guidelines.
✔️ Marketing briefs or campaign descriptions.📝 Example:Add recent campaign briefs or reports from the marketing department.

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3. Organize Your Content with Folders

To keep your Knowledge Base clean and easy to navigate, you can create folders and subfolders. This helps you group knowledge by themes or use cases. Suggested folder structure:
  • Core Positioning
  • Product & Value Proposition
  • Target Persona & Problem-Solution Knowledge
  • Strategic Guidance
Note: When you connect Notion or add a Website as a source, Scripe automatically creates a folder for it in your Knowledge Base. This keeps external content organized right from the start.
Content added to the Company Knowledge Base in a company-wide setting is visible to all Personal Brands, so we recommend keeping it organized using folders.
Folders Kb Jp From the folder three-dots menu ... , you can:
  • Rename → update the folder name
  • Create subfolder → add a layer of organization under a folder
  • Move to folder → rearrange items into different folders
  • Delete folder → remove it when no longer needed