The Company Knowledge Base is only available on Pro & Agency Plans.
How to set up your Company’s Knowledge Base
1. Go to Your Knowledge Base
- Go to your workspace’s overview (where you see all Personal Brands connected).
- On the left sidebar, click Company Knowledge.
2. Set Up your Sources
You can connect the same types of sources as for a Personal Brand. The difference is that everything you add here becomes shared knowledge for all personal brands in your workspace. That means this is the place for company-wide inputs — content that should guide everyone’s messaging and keep it consistent. You can add sources by clicking on the+ New Content button on the top right side.
Each content added here can be applied company-wide or assigned to specific Personal Brands, giving you full control over where it’s used.
Content added to the Company Knowledge Base in a company-wide setting is visible to all Personal Brands, so we recommend keeping it organized using folders.
Text Notes
Quick, text-only entries that you add manually.
- 📝 Examples:
- Boilerplate company description
- Standard value proposition or elevator pitch
- Internal taglines or mission statements
- Lists of company-approved tools or frameworks
Documents
Upload any file that contains valuable company knowledge.
- 📝 Examples:
- Sales decks and pitch presentations
- Case studies and customer success stories
- Product one-pagers or internal playbooks
- Training manuals or onboarding guides
Websites
Connect public web pages so Scripe can read and use them as knowledge sources.
- 📝 Examples:
- The company blog or resource hub
- Product feature pages
- Case study library
- Press/PR page
- 🔄 Tip:
- When you add a top-level URL (like your blog homepage, for example), Scripe pulls in all subpages. You can then choose which ones to connect. If you prefer, you can also add links manually. Links are automatically re-checked every 7 days to keep your Knowledge Base up to date.
Notion
- Connect your Notion account and choose the pages you want Scripe to use as knowledge for all Personal Brands.
- 📝 Examples:
- Company Manifesto
- Standard operating procedures (SOPs)
- Competitor battlecards
- Pricing frameworks
- 🔗 Connect your Notion:
- To connect Notion to your Knowledge Base, click Connect Notion under External Sources. A popup will open for you to log in and grant access. Once connected, you can select which pages to sync, and Scripe will automatically add them as a folder in your Knowledge Base.
Youtube Videos
Add links to your YouTube videos, and Scripe will automatically pull the transcript to use as knowledge. Great for capturing your spoken content without extra work.
- 📝 Examples:
- Product demo recordings
- Webinar replays
- Customer testimonial videos
3. Organize Your Content with Folders
To keep your Knowledge Base clean and easy to navigate, you can create folders and subfolders. This helps you group knowledge by themes or use cases. 💡 Examples of folder structures:- Sales Playbook → outbound workflow, client case studies
- Personal Stories → founder journey, lessons learned, anecdotes
Note: When you connect Notion or add a Website as a source, Scripe automatically creates a folder for it in your Knowledge Base. This keeps external content organized right from the start.
Content added to the Company Knowledge Base in a company-wide setting is visible to all Personal Brands, so we recommend keeping it organized using folders.
... , you can:
- Rename → update the folder name
- Create subfolder → add a layer of organization under a folder
- Move to folder → rearrange items into different folders
- Delete folder → remove it when no longer needed